Qualify
Separate inbound requests, prior relationships, and newly enriched contacts before selecting any channel.
Voice and outreach
Prepare controlled customer communications with explicit approval and exit paths.
Review inbound handling and outbound channels against provider setup, sender identity, consent provenance, suppression, local time, and escalation.
Operating workflow
Approve
Require the evidence and operator review appropriate to the recipient, seller, purpose, channel, and jurisdiction.
Reconcile
Persist provider outcomes, replies, complaints, opt-outs, appointments, and workflow exits using durable identifiers.
Activation review
Questions the demo should answer
- Which provider accounts, numbers, domains, disclosures, and signatures are configured?
- What evidence makes this recipient eligible for this exact action?
- Do STOP, unsubscribe, complaint, reply, and appointment events stop future steps?
- Can every provider event be reconciled without duplicate processing?
Evidence boundary
AI-STORMS does not guarantee legal compliance. Outbound activation should remain paused until provider, identity, consent, suppression, and response controls are verified for the account.